Family Story: My name is Samuel
"Amazing, quality family time"

That’s how mum Vicky summed up their 3 night stay at a holiday park in North Wales in March.

“It was nice to be away from home, away from the stresses” commented Vicky. “There was a sense of normality with no appointments.”

Vicky and her family were referred to us by Michelle at Barnardo’s who had been working with them for over six months.

Her youngest child, Samuel, was born with a disability, requires oxygen 24 hours a day and uses a wheelchair to get around. As Michelle says, “They find it difficult to get out together, especially having to use the wheelchair and taking the oxygen with them.”

Home life can be a challenge. With frequent medical and other appointments Vicky’s three other children, Elisha (15), Jack (12) and Thomas (9) often have little choice but to tag along. Michelle visits them every six weeks or so to give them support and advice, but is in contact weekly and is always available should Vicky need someone to talk to.

With Samuel in mind, we booked them into a ground floor chalet that made access as easy as possible. The nearby play area proved a hit, especially with the two older boys, as did the indoor swimming pool. The family also enjoyed visiting the soft play area, walking around the holiday park and visiting the nearby town of Pwllheli.  Although the beach is difficult for Samuel, dad Gavin ventured down with Jack and Thomas.

Since the break, Vicky has given birth to Jacob, and with Samuel starting school in September family life can still be quite hectic. But with memories of the Family Holiday Association break and with the support of Barnardo’s she is embracing the challenge. “Barnardo’s have been amazing” Vicky said. “They helped get our lives back on track. And the holiday was the icing on the cake!”

“Seeing the kids enjoying themselves made our day. The children were so much more relaxed. They made memories. We can still see it now. It did them the world of good.”




Welcome to our website. If you continue to browse and use this website you are agreeing to comply with and be bound by the following terms and conditions of use, which together with our Privacy Policy (set out below) govern our relationship with you in relation to this website.

The term ‘The Family Holiday Association’ or ‘us’ or ‘we’ refers to the owner of the website whose registered office is 3 Gainsford Street, London SE1 2NE. Our company registration number is 02301337. We are are a registered charity in England & Wales (800262) and Scotland (SC048203). The term ‘you’ refers to the user or viewer of our website.

The use of this website is subject to the following terms of use:


This website and its content is copyright of The Family Holiday Association
© The Family Holiday Association 2018. All rights reserved.

Any redistribution or reproduction of part or all of the contents in any form is prohibited other than the following:

You may not, except with our express written permission, distribute or commercially exploit the content. Nor may you transmit it or store it in any other website or other form of electronic retrieval system.


This privacy policy sets out how The Family Holiday Association uses and protects any information that you give us when you use this website.

We are committed to ensuring that your privacy is protected. Should we ask you to provide certain information by which you can be identified when using this website, then you can be assured that it will only be used in accordance with this privacy statement.

We may change this policy from time to time by updating this page. You should check this page from time to time to ensure that you are happy with any changes. This policy is effective from 1 November 2009.

What we collect

We may collect the following information:

What we do with the information we gather

We require this information in particular for the following reasons:

Internal record keeping


We are committed to ensuring that your information is secure. In order to prevent unauthorised access or disclosure we have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information we collect online.

How we use cookies

A cookie is a small file which asks permission to be placed on your computer’s hard drive. Once you agree, the file is added and the cookie helps analyse web traffic or lets you know when you visit a particular site. Cookies allow web applications to respond to you as an individual. The web application can tailor its operations to your needs, likes and dislikes by gathering and remembering information about your preferences.

We use traffic log cookies to identify which pages are being used. This helps us analyse data about web page traffic and improve our website in order to tailor it to users’ needs. We only use this information for statistical analysis purposes and then the data is removed from the system.

Overall, cookies help us provide you with a better website, by enabling us to monitor which pages you find useful and which you do not. A cookie in no way gives us access to your computer or any information about you, other than the data you choose to share with us.

You can choose to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. This may prevent you from taking full advantage of the website.

Links to other websites

Our website may contain links to other websites of interest. However, once you have used these links to leave our site, you should note that we do not have any control over that other website. Therefore, we cannot be responsible for the protection and privacy of any information which you provide whilst visiting such sites and such sites are not governed by this privacy statement. You should exercise caution and look at the privacy statement applicable to the website in question.

Controlling your personal information

You may choose to restrict the collection or use of your personal information in the following ways:

We will not sell, distribute or lease your personal information to third parties unless we have your permission or are required by law to do so. We may use your personal information to send you promotional information about third parties which we think you may find interesting if you tell us that you wish this to happen.

You may request details of personal information which we hold about you under the Data Protection Act 1998. A small fee will be payable. If you would like a copy of the information held on you please write to

If you believe that any information we are holding on you is incorrect or incomplete, please write to or email us as soon as possible, at the above address. We will promptly correct any information found to be incorrect.